Free in-store pick up for any online purchase!

Shipping and Returns

Shipping & Returns

SHIPPING

All orders received Monday through Friday, excluding holidays, will ship out within 2-3 Business Days. When you place an order, you will receive an e-mail confirmation and a shipping confirmation email will be sent once your order has been shipped.

If you do not receive an email confirmation please contact us at 615784-4222 or at contactsus@poppiestn.com

We offer flat rate shipping of $6.95 and free shipping over $50.

 

RETURNS

All returns must be shipped back to our Poppie's Boutique online store or brought into one of our stores with original packing slip. Returns must be items that are unworn, unwashed, and with the tags still attached for EXCHANGE OR ONLINE STORE CREDIT ONLY. Customers are responsible for the shipping and handling of the returned item. Original and return shipping fees are non-refundable. Returns must be received by Poppie's Boutique Online within 10 days of the date the customer receives the order. All sale or discounted items are a final sale and non-returnable.

Once our online returns department has received your return, please allow for a 48 hour processing window. You will receive an email confirming your credit once your order has been processed and your credit applied.

Instructions for return:

Email contactus@poppiestn.com to advise of your issue and to inform us of return.

Please include the following information in email:

Subject line: (your name) ONLINE RETURN

Name:

Email:

Phone Number:

Order Number:

Reason of return:

______________________________________________________________________

Please send all return merchandise to:

Poppie's Boutique Online

132 Public Square

Lebanon, TN 37087